Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Perseus. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–5 business days after payment is received.
Orders are not processed, shipped, or delivered on weekends or holidays.
During product launches, restocks, and promotional periods, processing times may be longer than usual.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Any applicable taxes, duties, or customs fees are the responsibility of the customer.
Estimated Delivery Times
Once shipped, estimated delivery times are:
- United States: 3–7 business days
- Canada: 7–14 business days
- International: 7–21 business days
Delivery times are estimates and are not guaranteed.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Please allow up to 48 hours for tracking information to update.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Perseus is not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping address, please contact us immediately at support@wearperseus.com.
Lost or Stolen Packages
Perseus is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier.
If you believe your package has been lost, please contact the shipping carrier directly and reach out to us for assistance.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery and include:
- Your order number
- Photos of the damaged item(s)
- Photos of the packaging
We will review the issue and work toward a resolution.
International Orders
International customers may be subject to customs duties, import taxes, or other fees imposed by their country.
These charges are not included in the purchase price or shipping cost and are the responsibility of the customer.
Contact Us
For shipping-related questions, please contact us:
Email: support@wearperseus.com
Website: wearperseus.com
Perseus
Built Through Adversity.